Comprehensive AI Assistant for Enhanced Customer Engagement
Blozum is an AI-powered conversational assistant tailored for businesses, enhancing customer interactions across all sales stages. It automates the consumer funnel, from pre-purchase inquiries to post-purchase support, significantly improving conversion rates and customer satisfaction. The AI system efficiently addresses complex queries and provides relevant information based on business data, allowing for a seamless customer experience.
In addition to handling customer queries, Blozum's AI can actively promote products and services, serving as a virtual salesperson. It supports voice input and offers vernacular support in 50 languages, alongside features like sentiment analysis and CRM integration. With flexible subscription plans, including options for limited features and comprehensive support, Blozum empowers businesses to optimize customer engagement while minimizing manual effort.